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Travel Babylon
Author: Imogen Edwards-Jones
Description: If you are flying by air, or staying in a swish five star hotel there are bargains to be had, even at the top end of the market.
Spas
Anyone who has ever spent any time in a five star resort hotel will tell you it doesn’t matter how white your beach is, how turquoise your surf, or indeed how expansive your sea view – it is all about the spa.

They might charge an arm, a leg and through the nose for the sort of unctuous treatments you could get at half the price at any salon near you. But what you don’t get round the corner with your manicure is the gossip, the scandal and the intrigue.

Peel off the luxury terry robe of any up-market spa resort and the secrets they reveal are eye popping. When I was researching Beach Babylon and spent weeks truffling out stories on the resort business – all the juicy stuff came from the spa.

There are couples misbehaving in the joint massage room, men refusing to wear the paper pants and super rich spoilt children relaxing after a hard day on the Play Station in the confines of the spa. The Russians drink vodka in the sauna and tip a $100 a time. The Japanese never pay more than they have to.  And the Arabs will only ever have female masseurs. Male clients proposition the female therapists on a twice-daily basis. They are warned once and if they don’t take the hint, a hard-handed Swede called Renee is found as a replacement.

However my favourite story of all is that there are some female therapists who don’t turn down the amorous advances of their clients. Instead, they perform executive relief, otherwise known as a ‘happy finish.’ This is not just because they receive a larger tip, which of course they do, but also because it gives their hands a rest. If you’re performing 10 massages a day at an hour for each, it is apparently quite nice to get one over quickly so that you can put your feet up, have a cup of tea, a biscuit and settle down with a good magazine.

So next time you’re little bit bored of the lounger and the pool as lost its allure, head down to the spa. I swear it’s where all the action is.         

Garin Dart| 07/09/2008
Was Beach babylon based on the KANUHURA resort? I have travelled to many islands and that resort seems to fit the description in the book the best, but you probably wont tell me even if i'm right will you? I could tell you some really juicy stores from my 20 years in the Hospitality business - its a great lifestyle and a great career
06/08/2008 1 Comments | Add Comment
The customer fights back
There is no such thing as a fixed price in hotel industry or travel industry. If you are flying by air, or staying in a swish five star hotel there are bargains to be had, even at the top end of the market. Every price, especially during these credit crunch times, is negotiable. It is just a question of knowing how to ask, what to wear and not taking ‘no’ for answer. 

Hotel want bodies in beds so if you tip up in reception late in the evening you can chance it and haggle for a price of a room - offering cash is better than a credit card. Also if you are leaving early for a flight from an inner city hotel, you can always ask for a discount - as it gives the hotel an opportunity to sell the room again to guests coming off the red eye flights. Regular customers should always ask for suite up grades and if you ever want to go somewhere smart for dinner, talk to the bloke wearing the golden keys motif and he’ll be sure to get you a table. However, check the price of the cab that he books you. He’s on a cut of your fare, so it is often cheaper to walk around the corner. Never use the mini bar, always ask for tap water and beware the soft drinks as they have one of the greatest mark-ups.

Flying well is a little more problematic. There are a few upgrades available to those who dress well, ask nicely and arrive late enough for economy to be full up. However for those who fly long haul often, it is good idea to by one Club or First Class ticket from a cheaper airline like Thai Airways and then buy an economy ticket after that, forever getting them to upgrade with your air-miles.  

Or alternatively if you want to make money and never fly, you could always become one of the professional ‘compensation fliers.’ They book the cheapest non-refundable tickets on very over-subscribed flights and turn up late, in the hope that there is no room on the flight. The money for Denied Boarding Compensation can be quite substantial - between £300 and £600 a flight. There are some people who spend whole days booking themselves onto flights out of Gatwick and never going anywhere at all. 

But then again that may sound familiar to anyone who’s tried to fly out of Heathrow’s Terminal 5 recently-  got any travel stories? Been delayed? Any other tricks of the trade? Have you managed to fly and eat for free? I’d love to hear from you…
Chloe Buxton| 11/06/2008
I always request a gluten-free meal on planes. On one flight I was given pasta for my meal - d'oh! I complained, of course, and the air stewardess ended up making me a really lovely baked potato. I should've sued instead - it seems like everyone is suing the airlines for some reason or another.
10/06/2008 1 Comments | Add Comment
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